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- - - -- Premium Salary Plus loan provides confirmed staff of commercial - organizations more usable funds. The employee’s organization must have - been rated on Moody’s with a minimum BB- rating, employees interested - in the product must be eligible for minimum loan amount of 2,000,000. -
-- Features -
-- PRIVACY POLICY -
-- - 1.Your Privacy is important to us. - -
-- This privacy statement sets out the privacy policy of - fcmbgroupplc.com, which provides a portal, or gateway, to the - financial services offered by the First City Monument Bank Limited and - the other members of the FCMB Group Plc (Collectively, “FCMB”). -
-- This policy explains how we collect, share, use, and protect - information when you visit or use this website and any other online - services, platforms, or products offered by FCMB or any of its banking - and non-banking affiliates and subsidiaries that link to or reference - this policy (collectively, our “services”). -
-- 1.1 FCMB and You -
-- First City Monument Bank Limited is a private limited liability - company registered in the Federal Republic of Nigeria under RC No. - 46713. Its head-office is at Primrose Tower, 17A Tinubu Street, Lagos - State, Nigeria. -
-- FCMB Group Plc hosts the fcmbgroupplc.com website and provides - technical support, access and links to the Local Sites of First City - Group members. fcmbgroupplc.com does not offer financial services or - products. Financial services and products may only be obtained by - registering with a Local Site. The First City Group provides financial - products and services to a global clientele through its affiliated - companies and branches located in 36 states and the Federal Capital - Territory in Nigeria, and in the UK. Privacy and personal data - protection principles vary from one country to another. When you - access or link to a Local Site, please read the privacy statement - issued by the Local Site to determine the policies that apply to - information or data maintained by the Local Site. -
-- - 2. Information we may collect about you - -
-- 2.1 Your Personal Information -
-- At FCMB, we strive to meet your needs and provide you with exceptional - services. In the course of consuming our services through various - channels, such as forms, phone calls, correspondence, service point - interfaces, and other available channels, we collect information that - you provide to us. This information may include, but is not limited - to, contact data, log/Technical information, Financial Data, Marketing - and Communications Data, identity verification details (this includes - Personally Identifiable Information (PII), otherwise known as Personal - Information or Personal Data, which includes email address, phone - number, contact address, limited financial information, location data, - device data etc.) and documents, services consumed or desired, mode of - consumption, preferences, location, general events, and instructions - and transactions relating to the services. -
-- The lawful basis we rely on for processing your Personal Information - are: -
-- Additionally, to better serve your needs, we may utilize information - about you collected from third parties and service partners. It is - important to note that these third-party sources are not under the - control of FCMB, and we are not responsible for how they use the - information. -
-- 2.2 Usage and other information -
-- In addition to the personal information described above, we may - collect certain information about your use of our online services. For - example, we may capture the IP address of the device you use to - connect to the online service, the type of operating system and - browser you use, and information about the site you came from, the - parts of our online service you access, and the site you visit next. - FCMB or our third-party partners may also use cookies, web beacons or - other technologies to collect and store other information about your - visit to, or use of, our online services. In addition, we may later - associate the usage and other information we collect online with - personal information about you. -
-- 2.3 FCMB Mobile -
-- For the convenience of our FCMB customers, we provide access to our - products and services through our mobile applications and - mobile-optimized websites ("FCMB Mobile"). When you engage with us - through FCMB Mobile, we may collect certain information to enhance - your experience. This information may include unique device - identifiers for your mobile device, screen resolution, device - settings, location information, and analytical data regarding your - mobile device usage. Please note that we may request your permission - before collecting specific information, such as precise geo-location - data,- contact or image data and other personal identifiable - information through FCMB Mobile. Rest assured that any information - collected is handled with the utmost care and in accordance with our - privacy policy. -
-- 2.4 Additional sources of information -
-- We may also collect information about you from additional online and - offline sources including from co-branded partner sites or - commercially available third-party sources, such as credit reporting - agencies. We may combine this information with the personal and other - information we have collected about you under this Privacy Policy. -
-- 2.5 Non-Personal Information -
-- In order to achieve our goal of providing you with the best-in-class - service, we may also collect, store, use and transfer non-personal - information or anonymized data such as statistical or demographic - data. These may be collected or sourced during your visits to perform - certain tasks such as grant you access to some parts of our web site - or conduct research on your behaviour on our site in order to improve - our services. We will not disclose your information to any person - outside our organization except as described in this Privacy Policy. -
-- - 3. Our Use of Information - -
-- FCMB and/or subsidiaries may use or process the information discussed - above in a number of ways, such as to: -
-- We may also use data that we collect on an aggregate or anonymous - basis (such that it does not identify any individual customers) for - various business purposes, where permissible under applicable laws and - regulations. -
-- - 4. Cookies - -
-- This website, along with most other major websites, uses cookies. - Cookies are pieces of information that a website transfers to the - cookie file on your computer’s hard disk. Cookies enable users to - navigate around the website and (where appropriate) enable us to - tailor the content to fit the needs of visitors who have accessed the - site. -
-- Firstcitygroup.com uses two types of cookies on this website: -
-- Cookies cannot look into your computer and obtain information about - you or your family or read any material kept on your hard drive and, - unless you have logged onto an authenticated page, cookies cannot be - used to identify who you are. -
-- Cookies cannot be used by anyone else who has access to the computer - to find out anything about you, other than the fact that someone using - the computer has visited a certain website. Cookies do not in any way - compromise the security of your computer. -
-- Cookies will not be used to contact you for marketing purposes other - than by means of advertisements offered within this website. -
-- Cookies may be used to record details of pages relating to particular - products and services that you have visited on this website. This is - to provide fcmb.com with generic usage statistics to allow the company - to improve this website and to provide you with information that may - interest you. -
-- The web browsers of most computers are initially set up to accept - cookies. If you prefer, you can set your web browser to disable - cookies or to inform you when a website is attempting to add a cookie. - You can also delete cookies that have previously been added to your - computer’s cookie file. -
-- You can set your browser to disable persistent cookies and/or session - cookies but if you disable session cookies, although you will be able - to view this website’s unsecured pages, you may not be able to log - onto any authenticated pages. -
-- Please visit{" "} - - http://www.allaboutcookies.org/manage-cookies/ - {" "} - to discover how to disable and delete cookies. -
-- - 5. Disclosures - -
-- 5.1 Disclosures -
-- We may divulge individual data to any individual performing review, - lawful, operational, or different services for us. We will utilize - data which does not identify the person for these exercises at - whatever point achievable. Data divulged to vendors or contractors for - operational purposes may not be re-disclosed to others by such a - vendor or contractor. We may reveal individual data when needed to do - as such by a court request, or court order. We may divulge individual - data as we esteem it proper to secure the wellbeing of our customers - or for an investigation identified with open security or to report an - action that has all the earmarks of being disregarding law. We may - divulge individual data to ensure the security and dependability of - this site and to take safety measures against accountability. -
-- 5.2 Disclosures to Third Parties -
-- Data about you that is accessible to you by means of fcmb.com, - including your personal data, can become subject to the legal systems - and laws in force in the country where the data is held, received or - stored by you or us. Such data can become subject to disclosure - pursuant to the laws of the country. -
-- We may reveal your name and other personal data and other monetary - data about you at the request of regulatory agency or in connection - with an examination of us as a bank. This information could be - revealed to internal and external attorneys or auditors, and to others - whom we are required to make such revelations. -
-- - 6. Information Security and Retention - -
-- At FCMB, we are fully committed to protecting the information we - collect. We maintain administrative, technical, and physical controls - to actively safeguard the Personal Information you provide or we - collect. These controls are designed to protect against loss, theft, - unauthorized access, disclosure, copying, misuse, or modification. -
-- Our security measures actively include secure servers, firewalls, data - encryption, and restricted access granted only to employees for - fulfilling their job responsibilities. -
-- When using a password for any of your accounts, it is essential that - you actively ensure its confidentiality and refrain from sharing it - with anyone. -
-- We actively conduct our business in accordance with these principles - to actively ensure the confidentiality and protection of your Personal - Information. While transmitting information online may not be entirely - secure, we actively take all reasonable steps to ensure the security - and protection of your Personal Information. -
-- We will only retain personal information on our servers for as long as - it is actively necessary while providing services to you. In the event - you close your account, we actively store your information on our - servers to comply with regulatory obligations and actively monitor, - detect, and prevent fraud. Any retention of your Personal Data is - solely for such length of time as may be required by law, regulation, - and the internal policies of FCMB, her members and/or affiliates. -
-- 6.1 Data Protection on the Internet -
-- At FCMB we utilize encryption innovation to ensure the transmission of - data to or from you by means of fcmb.com. For security reasons and to - protect the security of your information, access to fcmb.com is - restricted to authorized users only. However, because information - about you, your account data and other transactions can be accessed - through a public network, the Internet, there can be no guarantee that - your account information will remain secure and you accept the risk - that unauthorized persons may view such information. If you believe - that an unauthorized person has accessed your information, please - contact the Bank immediately. -
-- - 7. Updates to this Policy - -
-- From time to time, we may change, amend or review this Privacy Policy - from time to time to reflect new services or changes in our Privacy - Policy and place any updates on this page. All changes made will be - posted on this page and where changes will materially affect you, we - will notify you of this change by placing a notice online or via mail. - If you keep using our Services, you consent to all amendments of this - Privacy Policy. -
-- - 8. Contact us - -
-- For issues relating to personal data, please contact us via any of the - below: -
-- Corporate Address: Primrose Tower, 17A, Tinubu Street, Marina, Lagos -
-Telephone: 07003290000, 01-2798800
-- Email: customerservice@fcmb.com -
-- Whatsapp: (+234) 09099999814 or (+234) 09099999815 -
-- Please login with your email and default password provided to you -
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